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+91 83369-46881 | +91 74396-90721 romalindahospital@gmail.com
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INSURANCE & TPA SERVICES

Insurance & TPA Partners

Supporting patients with cashless treatment coordination and insurance-related assistance through associated insurance and TPA networks.

Cashless Healthcare Support

Trusted Insurance & TPA Network

RomaIndia Hospital works with a range of insurance companies and healthcare partners to support eligible patients with insurance-related and cashless treatment processes.

Patients are advised to carry their valid health insurance card/policy details and required identification documents when seeking treatment. Cashless treatment, authorization and claim processing remain subject to policy terms, insurer/TPA approval and hospital documentation requirements.

Our Partners

Insurance Companies & Partners

Contact the hospital billing desk for cashless authorization and assistance with any of the partners listed below.

Paramount TPA

Kolkata: 9836561300

Helpline: 1800-22-6655

Email: contact.phs@paramounttpa.com

TPA Partner

Ericson TPA

Phone: 1800-22-2034

Alt: 022-4154-8300

Email: ida@ericsontpa.com

TPA Partner

Chola MS Insurance

Phone: 1800-208-5544

Alt: 1800-208-9100

Email: customercare@cholams.murugappa.com

Insurance Partner

Safeway TPA / Health Assist

Phone: 1800-102-5671

Kolkata: 033-40049572

Email: contact@healthassisttpa.com

Kolkata: kolkata@healthassisttpa.com

TPA Partner

Niva Bupa

Phone: 1860-500-8888

Email: customercare@nivabupa.com

Insurance Partner

IFFCO Tokio

Phone: 1800-103-5499

WhatsApp: 7993407777

Email: support@iffcotokio.co.in

Insurance Partner

SBI General Insurance

Phone: 1800-210-3366

Health: 1800-210-6366

Email: sbig.health@sbigeneral.in

Insurance Partner

Future Generali

Phone: 1800-220-233

Alt: 1860-500-3333

Email: fgcare@futuregenerali.in

Insurance Partner

Star Health

Phone: 1800-425-2255

Alt: 1800-102-4477

Email: support@starhealth.in

Insurance Partner

Care Health Insurance

Phone: 1800-102-4488

WhatsApp: 8860402452

Email: customerfirst@careinsurance.com

Insurance Partner

ICICI Lombard

Phone: 1800-2666

Email: customersupport@icicilombard.com

Insurance Partner

ACKO General Insurance

Phone: 1800-266-2256

Email: hello@acko.com

Insurance Partner

Universal Sompo

Phone: 1800-22-4030

Alt: 1800-200-4030

Email: contactus@universalsompo.com

Claims: contactclaims@universalsompo.com

Insurance Partner

Go Digit

Health: 1800-258-4242

WhatsApp: 7026061234

Email: hello@godigit.com

Insurance Partner

Medi Assist

Phone: 0120-693-7372

Senior: 1800-419-9493

WhatsApp: 7026669449

Email: ask@mediassist.in

TPA Partner

Bajaj Allianz / Bajaj General

Phone: 1800-209-5858

Alt: 020-30305858

Email: careforyou@bajajgeneral.com

Insurance Partner

Tata AIG

Phone: 022-6489-8282

WhatsApp: 9136160375

Email: customersupport@tataaig.com

Insurance Partner

HDFC ERGO

Phone: 022-6158-2020

Alt: 011-6158-2020

WhatsApp: 8169500500

Email: care@hdfcergo.com

Claims: healthclaims@hdfcergo.com

Insurance Partner

Care Health

Phone: 1800-102-4488

WhatsApp: 8860402452

Email: customerfirst@careinsurance.com

Insurance Partner

Heritage Health TPA

Phone: 1800-345-3477

Kolkata: 033-2248-2411

Alt: 033-40145100

Email: heritage_health@bajoria.in

TPA Partner

MDIndia TPA

Phone: 1800-209-7777

Alt: 1800-209-7800

WhatsApp: 8390839000

Email: customercare@mdindia.com

Auth: authorisation@mdindia.com

TPA Partner

MedSave TPA

Phone: 1800-111-142

Senior: 9319810070

Email: geeta@medsave.in

Alt: info@medsave.in

TPA Partner

Health Insurance TPA of India (HITPA)

Phone: 1800-180-3600

Alt: 1800-102-3600

Email: customerservice@hitpa.co.in

TPA Partner

FHPL – Family Health Plan Insurance TPA

Phone: 1800-425-4033

Email: info@fhpl.net

TPA Partner

Vidal Health TPA

Phone: 1800-425-7878

Alt: 080-46267018

Email: care@vidalhealth.com

TPA Partner

Aditya Birla Health Insurance

Phone: 1800-270-7000

WhatsApp: 8828800035

Email: care.healthinsurance@adityabirlacapital.com

Insurance Partner

Raksha Health TPA

Status: No longer separate

Note: Merged with Medi Assist — use Medi Assist contacts (No. 15).

Email: ask@mediassist.in

Merged with Medi Assist

Family Health Plan

Phone: 1800-425-4033

Email: info@fhpl.net

TPA Partner
No partner found

Try searching with a different insurance company name.

Cashless Process

How Insurance Assistance Works

The exact process may vary depending on the insurer, TPA, policy and treatment requirements.

01

Insurance Details

Provide your valid insurance card, policy details and identification documents to the hospital team.

02

Verification

The hospital coordinates with the insurer or TPA for eligibility and authorization requirements.

03

Authorization

Treatment authorization is processed according to the applicable policy and insurer/TPA requirements.

04

Claim Processing

Required documents are submitted for final claim processing as per the insurer's procedures.

Important Information:
Cashless treatment is subject to the patient's insurance policy, eligibility, hospital network status, insurer/TPA authorization, applicable exclusions and required documentation.

The contact details shown on this page are provided for general reference and may change. Please confirm the latest details with the hospital and the concerned insurer/TPA before treatment.

Inclusion of an insurance company on this page does not by itself guarantee cashless approval for every treatment, patient or policy.

Need Help With Insurance?

Our hospital team can assist patients with general information regarding insurance and cashless treatment procedures. Please contact the hospital before admission or treatment to understand the applicable requirements.

Contact Hospital